Incorrect Address
Often, freight gets delivered to the wrong location because shippers do not take the time to check the address on the bill of lading properly. The tiniest change in the Zip Code can send the ship miles away from its intended destination, and the cost of re-shipping is usually enormous. Consequently, it is better to double, even triple check, the shipping address and other details such as the ZIP code rather than risk having to reship the product and waste time.
Relying on One Carrier for All Shipments
Shippers, especially large organizations and businesses, can make the mistake of using one carrier for all shipments. The reason for this may be trust and familiarity. However, this may turn out to be a fatal mistake if something occurs to the carrier, such as a strike or downsizing. Having multiple carriers provide your business with flexibility and options.
Improper Packing
Shippers may also be found to be at fault for careless cargo handling or packing, resulting in damages.
No Knowledge of Consignee’s Ability to Receive Freight
Often, shippers fail to determine if the consignee has the resources to receive the freight being sent. So, for instance, if the cargo requires that the consignee has a lift gate and the consignee doesn’t, the carrier may return the goods and charge extra to provide a lift gate for the delivery. Awareness of what the consignee can handle will help you know what services to request of the carrier initially and to adequately budget.
Inaccurate Shipment Weight
Many shippers merely estimate or guess the weight of their freight. This is because they do not have the tools to measure it accurately. However, the implication is that the weight estimated is usually incorrect and leads to extra charges when the carrier measures it.